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Future Guelph 2024–2027

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IT Project Completion Rate

About this Indicator:

“IT Project Completion Rate” measures how many planned IT projects are completed and delivered to the organization within a specific year. This KPI tracks the efficiency and effectiveness of IT project execution, ensuring timely support for business and digital service delivery. It helps identify bottlenecks, improve project management, and ensure alignment with strategic goals.

Notes on Recent Performance:

Information Technology’s project completion rate remains above target for 2025 as the department continues efforts to streamline project intake and work planning functions.

IT Project Completion Rate

Green Target:

85%

Yellow Target:

81%

Preferred Direction:

Up

Current Value:

86% (2025)

Linked Initiative:

Protect our information and records by investing in our digital infrastructure

Future Guelph 2024–2027

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